Resume

CONTACT

🔗 Portfolio

🔗 LinkedIn: Funmilayo Obasa | LinkedIn

SUMMARY

Curious and impact-driven UX Researcher keen on using collaboration, qualitative or quantitative research, and human-centred design techniques to address human needs and goals.

EXPERIENCE

User Researcher | DemocracyLab (Remote, Volunteer)

• Leads research team charged with improving the experience of volunteer seekers by helping them manage their multiple projects. 
• Investigates research findings to generate presentable insights for internal and external stakeholders.

UX Researcher | Zuri (Remote)

• Led the execution of research and design activities for a mobile health solution by managing team activities, hosting meetings, delegating tasks and setting UX priorities.
• Collaborated with 14 designers and one product manager to develop an app that improves the healthcare service experience in Nigeria.
• Executed generative and evaluative research to recommend data-driven insights leading to a 46% increase in team points. 
• Cut-down project time by 20% by democratising and conducting lean user research.
• Ran 23 remote user interviews and five remote usability studies to identify user problems, goals, and needs.
• Modelled two personas and empathy maps to define and communicate four actionable insights to teammates and stakeholders.

UX Researcher | She Code Africa (Remote)

• Conducted user interviews and designed quantitative survey to extrapolate user insights that contributed to the improvement of the end-to-end experience of students at university clinics.
• Defined two user journeys and personas to inform design decisions and increase stakeholder interaction from once a week to three times a week. 
• Infused user and stakeholder feedback into the online clinic’s workflow to produce a high-fidelity prototype of online clinic.

EDUCATION

University of Ilorin, Kwara, Nigeria

B.A History and International Studies 

CGPA: 4.01

CERTIFICATIONS

Interaction Design Foundation

Human-Computer Interaction

Yale University, Coursera

Introduction to Psychology

Interaction Design Foundation

Data-Driven Design: Quantitative Research for UX

Interaction Design Foundation

User Research – Methods and Best Practices

SKILLS

• Human-Centred Design
• Qualitative Skills
  • User Interviews
  • Usability Testing
  • Thematic analysis
  • Miro
  • Figjam
• Quantitative Skills
  • Survey Design
  • Hypothesis Testing (T-Tests, Mann-Whitney U Test, Chi-square test)
  • Data Analysis (Python, SQL, Excel)
  • Google Analytics
  • Data Visualisation (PowerBi & Data Studio)
• Visual Design
  • Figma
  • Adobe (Illustrator, Photoshop, Indesign)